What Data We Collect and Why
When you open an account, we collect your name, contact details, date of birth and the wallet identifiers you use to transact — including your bKash, Nagad or Rocket account numbers as entered during deposit or withdrawal flows. We record transaction references so we can match
-
1
your cashier history to your account wallet. Login activity, device type and session timestamps are logged to detect unauthorised access. If you contact support, the conversation record is stored against your account. We do not sell your personal data to third parties. Data is shared only
-
2
where required to verify your identity, process a payment through bKash, Nagad or Rocket, or meet a lawful request from a competent authority in an eligible jurisdiction. Your data is retained for as long as your account remains open and for a reasonable period after closure,
-
3
consistent with applicable law. Where you are located determines which legal framework applies to your data. We do not make representations about data rights in regions where our services are not available under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.